How can I request an illustration change?
Our design team can make illustration adjustments at no extra cost.
Examples include:
- Changing hair, eye, or skin tone details
- Replacing the source photo
- Adjusting a facial feature
- Correcting an animal's type, name, or color
- Removing or replacing a background character
- Fixing a visual inconsistency between pages
What to send in the chat
- Your story title or preview link
- The page number or a screenshot
- A precise description of the requested change
- A new, clear photo if the character needs to be regenerated
Edits are usually ready within about 24 hours, often sooner. Please allow around 48 hours over the weekend. These are estimates; complex changes may take longer. Major illustration changes or a complete regeneration may take longer and may produce a different artistic interpretation.
We will send you an updated preview so you can check the result before printing.
Updated on: 07/09/2026
Thank you!